ServiceNow Zurich
September 2025 · 341 changes · 33 products · Upgrading from Yokohama
299
New
32
Changed
10
Deprecated
0
Fixed
341 changes across 33 products
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Browse by Product Area
Now Assist and agentic AI (45)Employee Service Management (37)App development and low-code (27)Governance, Risk, and Compliance (17)Sales and Order Management (16)ServiceNow AI Platform administration (15)AI Experiences (14)IT Service Management (14)ServiceNow AI Platform capabilities (14)Security Operations (13)Financial Services Operations (12)ServiceNow AI Platform security (12)IT Operations Management (11)Strategic Portfolio Management (11)Telecommunications, Media, and Technology (10)Customer Service Management (9)Operational Technology (9)IT Asset Management (8)Healthcare and Life Sciences (7)Platform Analytics (7)Source-to-Pay Operations (7)Conversational Interfaces (5)ServiceNow AI Platform user interface (5)Enterprise Architecture (3)Operational Sustainability Management (2)Field Service Management (2)Manufacturing Commercial Operations (2)Retail applications (2)API (1)Impact (1)Now Assist (1)Mobile Platform (1)Public Sector Digital Services (1)
What's New in ServiceNow Zurich?
The ServiceNow Zurich release (September 2025) brought 341 documented changes across 33 product areas. The biggest updates were in Now Assist and agentic AI (45 changes), Employee Service Management (37 changes), App development and low-code (27 changes). Practice with our certification prep questions to stay current.