IT Operations Management in Zurich
11 documented changes · September 2025
IT Operations Management
IT Operations Management release notes IT Operations Management has new and updated features in the Zurich release. ITOM Cloud Accelerate release notes
View in ServiceNow docs →ITOM Cloud Accelerate
ITOM Cloud Accelerate release notes ITOM Cloud Accelerate provides workflows to govern the provisioning and management of your cloud and on-premise virtual infrastructure. It leverages ServiceNow Orchestration and integrations with automation tools such as Ansible, Azure DevOps, and Terraform. I
View in ServiceNow docs →ITOM AIOps
ITOM AIOps release notes ITOM AIOps product helps you to keep track and maintain the health of the services in your organization. ITOM AIOps was enhanced and updated in the Zurich release. ITOM AIOps highlights for the Zurich release
View in ServiceNow docs →Agent Client Collector
Agent Client Collector release notes Agent Client Collector application enables you to monitor the service availability, performance, and infrastructure of your system. Agent Client Collector was enhanced and updated in the Zurich release. Agent Client Collector highlights for the Zurich release
View in ServiceNow docs →Event Management
Event Management release notes Event Management application helps you to identify health issues across the datacenter on a single management console. Event Management was enhanced and updated in the Zurich release. Event Management highlights for the Zurich release
View in ServiceNow docs →Health Log Analytics
Health Log Analytics release notes Health Log Analytics application helps you predict IT issues before they impact users by ingesting, analyzing, and correlating machine-generated log data in real time. When Health Log Analytics detects a deviation from a normal pattern, it alerts you of a possi
View in ServiceNow docs →Service Observability
Service Observability release notes Service Observability application helps operations teams triage and manage incidents in a complex and distributed production system. Service Observability combines telemetry and platform insights from multiple observability tools into a single workflow in the
View in ServiceNow docs →Service Reliability Management
Service Reliability Management release notes Service Reliability Management (SRM) application helps your organization respond, collaborate, track, and self-remediate when working on alerts and incidents. SRM was enhanced and updated in the Zurich release. SRM highlights for the Zurich release
View in ServiceNow docs →Synthetic monitoring
Synthetic monitoring release notes synthetic monitoring application in the Service Operations Workspace (SOW) empowers organizations to proactively manage and enhance the performance and availability of critical service endpoints. By simulating user transactions on HTTP endpoints, this solut
View in ServiceNow docs →ITOM Visibility
ITOM Visibility release notes ITOM Visibility application provides a unified, connected view of your entire IT infrastructure and the services that it supports. ITOM Visibility was enhanced and updated in the Zurich release. ITOM Visibility highlights for the Zurich release
View in ServiceNow docs →Now Assist for IT Operations Management (ITOM)
Now Assist for IT Operations Management (ITOM) release notes Now Assist for ITOM application brings generative AI to ITOM. Now Assist for ITOM was enhanced and updated in the Zurich release. Now Assist for ITOM highlights for the Zurich release
View in ServiceNow docs →