ServiceNow Exam Blueprints
Official exam specifications and domain breakdowns for all ServiceNow certifications. These blueprints are published by ServiceNow and outline exactly what's tested on each exam.
Foundation & CMDB
Certified System Administrator
60 questions • 90 min • cut score not published • KB0011554 v11.0, updated January 2026
Certified Implementation Specialist - Data Foundations
75 questions • 90 min • cut score not published • KB0012913 v12.0, updated November 2025
Developer
Certified Application Developer
60 questions • 90 min • cut score not published • KB0011498 v14.0, updated January 2026
Architect
Certified Technical Architect
60 questions • 120 min • cut score not published
Platform Owner
Certified Platform Owner Associate
70 questions • 90 min • cut score not published • KB0012914 v11.0, updated November 2025
IT Service Management
Certified Implementation Specialist - IT Service Management
60 questions • 90 min • cut score not published • KB0011560 v12.0, updated January 2026
Customer & Field Service
Certified Implementation Specialist - Customer Service Management
60 questions • 90 min • cut score not published • KB0011529 v11.0, updated November 2025
Certified Implementation Specialist - Field Service Management
60 questions • 90 min • cut score not published • KB0011546 v5.0, updated January 2026
Human Resources
Certified Implementation Specialist - Human Resources
60 questions • 90 min • cut score not published • KB0011654 v8.0, updated July 2026
IT Operations Management
Certified Implementation Specialist - Discovery
45 questions • 90 min • cut score not published • KB0011545 v8.0, updated November 2025
Certified Implementation Specialist - Service Mapping
60 questions • 90 min • cut score not published • KB0011558 v3.0, updated November 2025
Certified Implementation Specialist - Event Management
30 questions • 60 min • cut score not published • KB0011604 v8.0, updated January 2026
Security Operations
Certified Implementation Specialist - Vulnerability Response
45 questions • 90 min • cut score not published • KB0011555 v9.0, updated November 2025
Certified Implementation Specialist - Security Incident Response
60 questions • 90 min • cut score not published • KB0011559 v7.0, updated January 2026
Governance, Risk & Compliance
Certified Implementation Specialist - Risk and Compliance
60 questions • 90 min • cut score not published • KB0011655 v12.0, updated January 2026
Certified Implementation Specialist - Third-Party Risk Management
60 questions • 90 min • cut score not published • KB0011556 v10.0, updated January 2026
IT Asset Management
Certified Implementation Specialist - Software Asset Management
60 questions • 90 min • cut score not published • KB0011570 v10.0, updated January 2026
Certified Implementation Specialist - Hardware Asset Management
60 questions • 90 min • cut score not published • KB0011563 v10.0, updated January 2026
Strategic Portfolio Management
Certified Implementation Specialist - Strategic Portfolio Management
60 questions • 90 min • cut score not published • KB0011561 v10.0, updated January 2026
Service Provider
Certified Implementation Specialist - Service Provider
45 questions • 60 min • cut score not published • KB0011569 v10.0, updated January 2026
Analytics
Certified Implementation Specialist - Platform Analytics
60 questions • 90 min • cut score not published • KB0011497 v8.0, updated August 2026
About Exam Blueprints
Exam blueprints are official documents from ServiceNow that detail the knowledge domains, weightings, and objectives for each certification exam. Review the blueprint before studying to understand exactly what topics you need to master.
Blueprints are published in the ServiceNow University knowledge base (learning.servicenow.com). ServiceNow revises them periodically, so check the "Updated" date and version on each one.
Ready to start practicing?
Our practice questions are aligned with the official exam blueprints.