CIS-SAM - Certified Implementation Specialist - Software Asset Management
The CIS-SAM certification validates your expertise in implementing ServiceNow Software Asset Management for license compliance, software metering, and optimization.
Exam Domains
From Official BlueprintThe CIS-SAM exam covers these key areas (per the official ServiceNow exam blueprint). Master each domain to maximize your chances of passing.
SAM Overview & Fundamentals
Software asset management basics, process architecture, and recommended practices
Data Integrity & Sources
Importing data, software discovery, normalization, and content services
Software Compliance Management
Products and models, license metrics, entitlements, allocations, and software reconciliation
Operational Integration
Contract and change management, service catalog, procurement, and software remediation
Extending SAM
Software model lifecycle, retirement, installation optimization, reporting, and maintenance
Practice by Topic
Focus on specific areas to strengthen your weak points.
SAM Overview & Fundamentals
Software asset management basics, process architecture, application overview, and recommended practices.
Data Integrity & Sources
Importing data, software discovery, normalization, content services, and publisher packs.
Software Compliance Management
Products and models, license metrics, entitlements, allocations, software reconciliation, and BYOL.
Operational Integration
Contract and change management, service catalog, procurement, software reclamation, and demand management.
Extending SAM
Software model lifecycle, reporting, SaaS License Management, optimization, and third-party integrations.
Sample Practice Questions
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- ALL certifications included
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- Timed mock exams
- Personalized study plan generator
- Detailed explanations
- Lifetime access — never expires
- Future updates included
15 free questions available to try first • One-time payment, no subscription
Prerequisites & Preparation
Recommended Prerequisites
- 1ServiceNow CSA certification
- 2CIS-DF (Data Foundations) certification
- 3Software asset management experience
- 4Understanding of license models and compliance
Exam Format
- •Multiple choice and multiple select
- •Proctored online or at testing center
- •Results available immediately
- •Valid for current release (Yokohama)
CIS-SAM Study Resources
Everything you need to prepare for the CIS-SAM certification exam
Timed exam simulation with pass/fail scoring
Personalized week-by-week schedule
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