CIS-SAM - Certified Implementation Specialist - Software Asset Management
The CIS-SAM certification validates your expertise in implementing ServiceNow Software Asset Management for license compliance, software metering, and optimization.
Exam Domains
The CIS-SAM exam covers these key areas. Master each domain to maximize your chances of passing.
SAM Overview & Fundamentals
Software asset management basics, process architecture, and recommended practices
Data Integrity & Sources
Importing data, software discovery, normalization, and content services
Software Compliance Management
Products and models, license metrics, entitlements, allocations, and software reconciliation
Operational Integration
Contract and change management, service catalog, procurement, and software remediation
Extending SAM
Software model lifecycle, retirement, installation optimization, reporting, and maintenance
Practice by Topic
Focus on specific areas to strengthen your weak points.
Practice questions coming soon
We're preparing CIS-SAM practice questions. In the meantime:
Try CSA Practice QuestionsPrerequisites & Preparation
Recommended Prerequisites
- 1ServiceNow CSA certification
- 2CIS-DF (Data Foundations) certification
- 3Software asset management experience
- 4Understanding of license models and compliance
Exam Format
- •Multiple choice and multiple select
- •Proctored online or at testing center
- •Results available immediately
- •Valid for current release (Yokohama)
Interested in This Certification?
Practice questions are coming soon. In the meantime, explore our CSA materials.