Platform Analytics in Zurich

7 documented changes · September 2025

7
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Deprecated
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Fixed
Relevant to:CIS-PA
🆕 Newhigh impact

Platform Analytics

Platform Analytics release notes Platform Analytics has new and updated features in the Zurich Automation Discovery release notes

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🆕 Newhigh impact

Automation Discovery

Automation Discovery release notes The ServiceNow Automation Discovery application helps you identify automation opportunities for your workflows. This product is deprecated with the Zurich release. New installations are no longer available. Existing installations continue to be supported for Zurich

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🆕 Newmedium impact

Now Assist in Platform Analytics

Now Assist in Platform Analytics release notes Now Assist for Platform Analytics consists of several skills and applications that let you generate and work with Platform Analytics objects through Generative AI. These skills let you analyze your business data through conversational interactions, with

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🆕 Newhigh impact

Performance Analytics

Performance Analytics release notes The ServiceNow® 
 Performance Analytics application is an in-platform process optimization solution. It enables
 organizations to set, track, and analyze progress toward goals. Performance Analytics was enhanced
 and updated in the Zurich release. Performance Anal

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🆕 Newmedium impact

Platform Analytics experience

Platform Analytics experience release notes Platform Analytics experience provides a single center for consuming the data from all Platform Analytics products. The Platform Analytics experience was enhanced and updated in the Zurich release. Platform Analytics experience highlights for the Zuric

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🆕 Newhigh impact

Process Mining

Process Mining release notes Process Mining application enables analysts and process owners to view their business processes, analyze them, and make decisions that improve their processes. Process Mining was enhanced and updated in the Zurich release. Process Mining highlights for the Zurich rel

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🆕 Newmedium impact

User Experience Analytics

User Experience Analytics release notes User Experience Analytics application enables you to monitor usage analytics of ServiceNow® Next Experience web applications as well as ServiceNow®

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