Operational Technology in Zurich
9 documented changes · September 2025
Operational Technology
Operational Technology release notes Operational Technology has new and updated features in the Zurich release. Industrial Process Manager release notes
View in ServiceNow docs →Industrial Process Manager
Industrial Process Manager release notes Industrial Process Manager application enables your teams to map and visualize the industrial equipment models and associated production processes at individual facilities. Industrial Process Manager was enhanced and updated in the Zurich release. Industr
View in ServiceNow docs →Now Assist for Operational Technology Manager (OTM)
Now Assist for Operational Technology Manager (OTM) release notes Now Assist for Operational Technology Manager (OTM) application helps streamline processes in the Industrial Workspace related to your Operational Technology (OT) device data. Now Assist for Operational Technology Manager (OTM) is
View in ServiceNow docs →Now Assist for Operational Technology Service Management (OTSM)
Now Assist for Operational Technology Service Management (OTSM) release notes Now Assist for Operational Technology Service Management (OTSM) application enables you to summarize Operational Technology (OT) incident information and generate incident resolution notes. Now Assist for OTSM is a new
View in ServiceNow docs →Operational Technology Incident Management
Operational Technology Incident Management release notes Operational Technology Incident Management application enables engineers to resolve Operational Technology (OT) device and production process issues. Operational Technology Incident Management was enhanced and updated in the Zurich release
View in ServiceNow docs →Operational Technology Manager
Operational Technology Manager release notes Operational Technology Manager application enables you to aggregate Operational Technology device data from multiple sources so you can build foundational data relationships in the Industrial solution. Operational Technology Manager was enhanced and u
View in ServiceNow docs →Operational Technology Vulnerability Response
Operational Technology Vulnerability Response release notes Operational Technology Vulnerability Response (OTVR) application enables you to prioritize Operational Technology (OT) vulnerabilities at a site level. Operational Technology Vulnerability Response was enhanced and updated in the Zurich
View in ServiceNow docs →Recommended Actions for Operational Technology Service Management (OTSM)
Recommended Actions for Operational Technology Service Management (OTSM) release notes Recommended Actions for Operational Technology Service Management (OTSM) allows you to set up and apply real-time actionable recommendations for speeding up the triage process and resolving issues quickly
View in ServiceNow docs →Service Graph Connector for Microsoft Defender for IoT (Azure)
Service Graph Connector for Microsoft Defender for IoT (Azure) release notes Service Graph Connector for Microsoft Defender for IoT (Azure) application automates the import of devices and sensor appliances. Service Graph Connector for Microsoft Defender for IoT (Azure) was enhanced and updated i
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