Retail applications in Zurich
2 documented changes · September 2025
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🆕 Newmedium impact
Retail applications
Retail applications release notes The ServiceNow® retail applications optimize operations efficiently at retail locations. Retail applications were enhanced and updated in the Zurich release.
View in ServiceNow docs →🆕 Newmedium impact
Now Assist for Retail Service Management (RSM)
Now Assist for Retail Service Management (RSM) release notes Now Assist for Retail Service Management (RSM) application supports retail personas in efficiently managing and resolving cases. Now Assist for RSM is a new application in the Zurich release. Now Assist for RSM highlights for the Zuric
View in ServiceNow docs →