ServiceNow AI Platform administration in Zurich

15 documented changes · September 2025

12
New
2
Changed
1
Deprecated
0
Fixed
Relevant to:CSA
🔄 Changedhigh impact

ServiceNow AI Platform administration

ServiceNow AI Platform administration release ServiceNow AI Platform® administration product enhancements and updates in the Zurich release.

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🆕 Newhigh impact

Advanced AI Search Management Tools

Advanced AI Search Management Tools release notes Advanced AI Search Management Tools application helps AI Search administrators analyze search query traffic trends, review indexed record and configuration settings, and preview search query results. Advanced AI Search Management Tools was enhanc

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🆕 Newmedium impact

AI Search

AI Search release notes AI Search application provides a consumer-grade search experience for ServiceNow AI Platform® users. AI Search was enhanced and updated in the Zurich release. AI Search highlights for the Zurich release

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🆕 Newmedium impact

Application Manager

Application Manager release notes Application Manager enables you to install, update, and manage licensed applications and plugins for your instance. Application Manager was enhanced and updated in the Zurich release. Application Manager highlights for the Zurich release

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🔄 Changedmedium impact

Clone Admin Console

Clone Admin Console release notes Clone Admin Console application enables you to clone data between instances. Within this console, you can find your existing clone profiles, exclusions, preservers, and scripts. Clone Admin Console was enhanced and updated in the Zurich release. Clone Admin Cons

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🆕 Newhigh impact

Data Management

Data Management release notes Data Management capabilities enable you to manage the growth of data in your instance. Data Management capabilities were enhanced and updated in the Zurich release. Data Management highlights for the Zurich release

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🆕 Newmedium impact

Dynamic Translation

Dynamic Translation release notes Dynamic Translation application enables translation of user-generated text by using third-party translation service providers. Dynamic Translation was enhanced and updated in the Zurich release. Dynamic Translation highlights for the Zurich release

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🆕 Newmedium impact

External Content Connectors

External Content Connectors release notes External Content Connectors application enables AI Search applications to search content and metadata from supported external source systems, such as Atlassian Confluence Cloud and Microsoft SharePoint Online. External Content Connectors was enhanced

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🆕 Newmedium impact

Instance Scan

Instance Scan release notes Instance Scan engine is used to interrogate your instance for configurations that indicate health issues and identify opportunities to address ideal configurations. Instance Scan was enhanced and updated in the Zurich release. Instance Scan highlights for the Zurich r

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⚠️ Deprecatedhigh impact

Legacy Application Manager

Legacy Application Manager release notes The ServiceNow® Legacy Application Manager application enables administrators to install and manage applications. This application is currently supported for the Zurich release, but it will be deprecated in a future release. Starting with Zurich patch 4, Lega

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🆕 Newmedium impact

Localization Workspace

Localization Workspace release notes ServiceNow®Localization Workspace is a targeted translation management experience for content owners and translation that you can use to manage and deliver multilingual content at scale. Localization Workspace was enhanced and updated in the Zurich release.

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🆕 Newmedium impact

Notifications

Notifications release notes Notifications application enables you to create, manage, and send custom notifications in workflows for important events, actions, and alerts. Notifications was enhanced and updated in the Zurich release. Notifications highlights for the Zurich release

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🆕 Newmedium impact

ServiceNow AI Platform core feature

ServiceNow AI Platform core feature release notes The ServiceNow AI Platform® core features provide configurations for applications and other parts of the ServiceNow AI Platform. The ServiceNow AI Platform core features were enhanced and updated in the Zurich release. ServiceNow AI Platform core fea

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🆕 Newmedium impact

Subscription Management

Subscription Management release notes Subscription Management application enables you to manage your subscriptions proactively and monitor subscription usage on your instances. Subscription Management was enhanced and updated in the Zurich release. Subscription Management highlights for the Zuri

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🆕 Newhigh impact

Upgrade Console

Upgrade Console release notes Upgrade Console application guides you for a comprehensive and efficient upgrade experience. Upgrade Console was enhanced and updated in the Zurich release. Upgrade Console highlights for the Zurich release

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ServiceNow AI Platform administration in Other Releases