IT Service Management
IT Service Management release notes IT Service Management has new and updated features in the Zurich Change Management release notes
View in ServiceNow docs →Change Management
Change Management release notes Change Management application provides a systematic approach to control the life cycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT services. Change Management was enhanced and updated in the Zurich release. Change Manag
View in ServiceNow docs →Continual Improvement Management
Continual Improvement Management release notes Continual Improvement Management application enables organizations to plan and implement service, process, and function improvements proactively. Continual Improvement Management was enhanced and updated in the Zurich release. Continual Improvement
View in ServiceNow docs →DevOps Change Velocity
DevOps Change Velocity release notes DevOps Change Velocity application improves visibility into your DevOps data in a single system, automates and accelerates change processes, and helps you gain insights to measure the performance of your DevOps environment. DevOps Change Velocity was enhanced
View in ServiceNow docs →Digital End-User Experience
Digital End-User Experience release notes Digital End-User Experience (DEX) application is a cloud-based tool providing IT with comprehensive visibility and monitoring for user applications, networks, and devices. The DEX suite helps you resolve device and application issues proactively and prov
View in ServiceNow docs →Digital Portfolio Management (DPM)
Digital Portfolio Management (DPM) release notes Digital Portfolio Management (DPM) enables you to view and manage the full life cycle of your services and applications. DPM was enhanced and updated in the Zurich release. Digital Portfolio Management (DPM) highlights for the Zurich release
View in ServiceNow docs →Incident Management
Incident Management release notes Incident Management application facilitates you to restore normal service operations while minimizing the impact to business operations and maintaining quality. Incident Management was enhanced and updated in the Zurich release. Incident Management highlights fo
View in ServiceNow docs →Now Assist for IT Service Management (ITSM)
Now Assist for IT Service Management (ITSM) release notes Now Assist for IT Service Management (ITSM) application brings generative AI to IT Service Management. Now Assist for IT Service Management (ITSM) was enhanced and updated in the Zurich release. Now Assist for IT Service Management (ITSM)
View in ServiceNow docs →On-Call Scheduling
On-Call Scheduling release notes On-Call Scheduling application helps you verify that dedicated support team members are available to resolve issues when they occur. On-Call Scheduling was enhanced and updated in the Zurich release. On-Call Scheduling highlights for the Zurich release
View in ServiceNow docs →Request Management
Request Management release notes Request Management application enables catalog items to be requested and fulfilled based on defined flows. Request Management was enhanced and updated in the Zurich release. Request Management highlights for the Zurich release
View in ServiceNow docs →Service Level Management
Service Level Management release notes Service Level Management application helps to gather service requirements, and monitor and report the quality and speed of the services provided. Service Level Management was enhanced and updated in the Zurich release. Service Level Management highlights fo
View in ServiceNow docs →Service Operations Workspace for ITSM
Service Operations Workspace for ITSM release notes Service Operations Workspace application is a configurable workspace that provides a unified agent experience for multiple IT Service Management and IT Operations Management capabilities. Service Operations Workspace for IT Service Management w
View in ServiceNow docs →Service Portfolio Management
Service Portfolio Management release notes Service Portfolio Management application enables you to plan, design, build, and implement your services, service offerings, and service portfolios. Service Portfolio Management was enhanced and updated in the Zurich release. Service Portfolio Managemen
View in ServiceNow docs →Walk-up Experience
Walk-up Experience release notes Walk-up Experience application enables you to create and manage an on-site support channel. Walk-up Experience was enhanced and updated in the Zurich release. Walk-up Experience highlights for the Zurich release
View in ServiceNow docs →