CIS-SPM Exam Preparation

Certified Implementation Specialist - Strategic Portfolio Management

Official Exam Page ↗Official Study Guide ↗Practice Questions (60+)

Exam Details

60
Questions
90 min
Duration
70%
Passing Score
$315
Exam Fee

Exam Blueprint

ServiceNow Official Exam Blueprint
DomainWeight
Project Management
  • • Project creation, templates, work breakdown structure, task management, dependencies, milestones, project workbench, and risk/issue management
30%
Resource Management
  • • Resource pools, allocation methods, capacity planning, utilization tracking, resource requests, and conflict management
23%
Idea and Demand
  • • Idea management, demand intake process, assessment criteria, scoring and prioritization, approval workflows, and idea-to-project conversion
18%
SPM Financials
  • • Budget management, cost tracking, benefit tracking, ROI calculations, financial plans, and cost breakdown structures
10%
Portfolio Planning Workspace
  • • Portfolio visualization, bubble chart analysis, scenario planning, optimization, constraint management, and what-if analysis
8%
Timecard Management
  • • Timecard configuration, submission workflows, approval processes, time entry rules, and project actuals integration
5%
SPM Implementation Overview
  • • Understanding SPM application architecture, implementation approach, key stakeholders, and integration with other ServiceNow applications
2%
SPM Platform Analytics & Dashboards
  • • SPM dashboards, Performance Analytics, key performance indicators, portfolio health metrics, and executive reporting
2%
SPM Better Together
  • • Integration with ITSM, Change Management, CMDB, GRC, Agile, and third-party systems
2%

Study Plan

Focus on high-weight topics first for maximum impact. Topics are ordered by exam weight.

1

Project Management

30% weight

Master project creation, planning, execution, and monitoring within the SPM framework.

Key Concepts to Master:

Project creation and templatesWork breakdown structure (WBS)Task managementDependencies and constraintsProject status and health+3 more
Practice (18 questions)Learn Concepts
2

Resource Management

23% weight

Configure and manage resource allocation, capacity planning, and team assignments across projects.

Key Concepts to Master:

Resource poolsResource allocationCapacity planningUtilization trackingAllocation methods+3 more
Practice (14 questions)Learn Concepts
3

Idea and Demand

18% weight

Configure and manage the intake process for ideas and demands, including assessment and prioritization.

Key Concepts to Master:

Idea managementDemand intake processAssessment criteriaScoring and prioritizationApproval workflows+3 more
Practice (11 questions)Learn Concepts
4

SPM Financials

10% weight

Configure financial management including budgets, costs, benefits tracking, and ROI calculations.

Key Concepts to Master:

Budget managementCost trackingBenefit trackingROI calculationsFinancial plans+3 more
Practice (6 questions)Learn Concepts
5

Portfolio Planning Workspace

8% weight

Use the Portfolio Planning Workspace to visualize, analyze, and optimize project portfolios.

Key Concepts to Master:

Workspace navigationBubble chart analysisScenario planningPortfolio optimizationConstraint management+3 more
Practice (5 questions)Learn Concepts
6

Timecard Management

5% weight

Configure timecard submission, approval workflows, and integration with project and resource tracking.

Key Concepts to Master:

Timecard configurationSubmission workflowsApproval processesTime entry rulesProject actuals integration+3 more
Practice (3 questions)Learn Concepts
7

SPM Implementation Overview

2% weight

Understand the Strategic Portfolio Management implementation approach and key configuration decisions.

Key Concepts to Master:

SPM application suite overviewImplementation methodologyKey stakeholders and rolesIntegration with other appsConfiguration vs customization+3 more
Practice (1 questions)Learn Concepts
8

SPM Platform Analytics & Dashboards

2% weight

Configure and use SPM dashboards and analytics for portfolio and project performance monitoring.

Key Concepts to Master:

SPM dashboardsPerformance AnalyticsKey performance indicatorsPortfolio health metricsProject status reports+3 more
Practice (1 questions)Learn Concepts
9

SPM Better Together

2% weight

Understand how SPM integrates with other ServiceNow applications for enhanced capabilities.

Key Concepts to Master:

ITSM integrationChange Management integrationCMDB integrationGRC integrationCross-application workflows+3 more
Practice (1 questions)Learn Concepts

Required Courses

Official Now Learning courses that cover the exam content.

Course information coming soon. Visit the official exam page for the latest requirements.

Official Documentation

ServiceNow docs pages that map to the exam domains.

Documentation links coming soon. Visit docs.servicenow.com for the official documentation.

Prerequisites

  • •ServiceNow CSA certification
  • •Strategic portfolio management experience
  • •Understanding of project and portfolio management

Ready to Practice?

Test your knowledge with 60+ practice questions

Start Practicing