SPM Implementation Overview
ServiceNow CIS-SPM Study Guide
Overview
Strategic Portfolio Management (SPM) provides organizations with tools to manage ideas, demands, projects, and resources in alignment with business strategy. Understanding the implementation approach is essential for success.
Why It Matters for the Exam
Implementation Overview covers 2% of the CIS-SPM exam. While small, this foundational knowledge helps contextualize other SPM topics.
Key Concepts to Master
1SPM application suite overview
2Implementation methodology
3Key stakeholders and roles
4Integration with other apps
5Configuration vs customization
6SPM data model
7License considerations
8Success metrics
💡 Exam Tips & Strategy
Focus on understanding how SPM modules work together. Know the basic implementation sequence and dependencies.
1
Practice Questions
2%
Exam Weight
CIS-SPM
Certification