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Project Management

ServiceNow CIS-SPM Study Guide

Overview

Project Management in SPM provides comprehensive tools for planning, executing, and tracking projects. It includes task management, milestone tracking, and integration with resource and financial management.

Why It Matters for the Exam

Project Management is the largest domain at 30% of the CIS-SPM exam. This reflects its central role in SPM.

Key Concepts to Master

1Project creation and templates
2Work breakdown structure (WBS)
3Task management
4Dependencies and constraints
5Project status and health
6Milestone tracking
7Project workbench
8Risk and issue management

💡 Exam Tips & Strategy

Focus on project creation methods, task management, and status reporting. Know how to use the project workbench and understand project health indicators.

18
Practice Questions
30%
Exam Weight
CIS-SPM
Certification