Overview
Operational Integration covers HAM reporting and dashboards, the Hardware Asset Workspace for asset managers, request and procurement workflows, and data quality management through certification and hygiene processes.
Why It Matters for the Exam
This domain is 18% of the exam. Questions cover HAM dashboards and reports, Hardware Asset Workspace features, service catalog integration for asset requests, procurement workflows, data certification, and data hygiene processes.
Key Concepts to Master
1Hardware Asset Workspace
2HAM dashboards
3Asset reports
4Service catalog requests
5Procurement integration
6Purchase order receiving
7Data certification
8Data hygiene rules
💡 Exam Tips & Strategy
Hardware Asset Workspace provides a unified view for asset managers. Procurement can auto-create assets from purchase orders. Data certification validates asset data periodically. Data hygiene rules identify and remediate quality issues.
11
Practice Questions
18%
Exam Weight
CIS-HAM
Certification