Overview
The Configuration domain covers the foundational setup of the CMDB — its schema, class hierarchy, CI relationships, and integration with the Common Service Data Model (CSDM). This includes understanding how to use CI Class Manager, configure CMDB Workspace, and set up the data model that underpins all other CMDB operations.
Why It Matters for the Exam
Configuration accounts for 15% of the CIS-DF exam. You need to understand the CMDB class hierarchy, how CIs relate to each other, and how CSDM organizes services across domains. This is the foundation everything else builds on.
Key Concepts to Master
💡 Exam Tips & Strategy
Know the difference between CSDM domains and what lives in each. Understand the CMDB class hierarchy — which classes extend which. Be familiar with CMDB Workspace views (Home, My Work, CMDB 360, Insights, Management).