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Ingest

ServiceNow CIS-DF Study Guide

Overview

The Ingest domain covers how data gets into the CMDB — from the Identification and Reconciliation Engine (IRE) that prevents duplicates, to Service Graph Connectors that pull data from external sources like AWS, Azure, and Dynatrace. Understanding the full data pipeline is critical.

Why It Matters for the Exam

Ingest accounts for 19% of the CIS-DF exam. The IRE is central to CMDB data integrity — you must understand identification rules, reconciliation rules, and how CI reclassification works. Service Graph Connectors and import sets are the primary methods for populating the CMDB.

Key Concepts to Master

1Identification and Reconciliation Engine (IRE)
2Identification rules and entries
3Reconciliation rules
4CI reclassification (upgrade/downgrade/switch)
5Service Graph Connectors
6Robust Transform Engine (RTE)
7Import sets and transform maps
8IRE properties and thresholds

💡 Exam Tips & Strategy

Pay attention to IRE properties and their defaults (e.g., skip_duplicates threshold of 5). Know the difference between Regular and Lookup identifier entry types. Understand how Service Graph Connectors use IRE for data insertion.

33
Practice Questions
19%
Exam Weight
CIS-DF
Certification