CIS-DF Certification

Configuration Questions

Build and manage CMDB schema, CI classes, identifiers, relationships, CSDM data model setup, and CMDB Workspace configuration.

29 total questions3 free questions
All CIS-DF Questions

About Configuration

The Configuration domain covers the foundational setup of the CMDB — its schema, class hierarchy, CI relationships, and integration with the Common Service Data Model (CSDM). This includes understanding how to use CI Class Manager, configure CMDB Workspace, and set up the data model that underpins all other CMDB operations.

Why This Matters for Your Exam

Configuration accounts for 15% of the CIS-DF exam. You need to understand the CMDB class hierarchy, how CIs relate to each other, and how CSDM organizes services across domains. This is the foundation everything else builds on.

Key Concepts to Master

Focus on the CMDB schema model (cmdb_ci base class and extensions), CI Class Manager for managing classes, CSDM domains (Foundation, Design, Sell/Consume, Manage Technical Services, Manage Business Services), CMDB Workspace views, and CI relationships.

Exam Tips

Know the difference between CSDM domains and what lives in each. Understand the CMDB class hierarchy — which classes extend which. Be familiar with CMDB Workspace views (Home, My Work, CMDB 360, Insights, Management).

Practice Questions

29 questions available
1
knowledge

In the CSDM Foundation domain, what is the primary purpose of the lifecycle stage and stage status attributes introduced in CSDM 4?

ATo replace all existing CI attributes with a single status field
BTo provide standardized, non-customizable lifecycle tracking for assets and CIs
CTo allow customers to create unlimited custom status values
DTo sync status values automatically between different ServiceNow instances

👆 Click an option above to select your answer

2
understanding

Why is the Business Process CI class placed in the Foundation domain rather than other CSDM domains?

ABecause business processes are always created before any other CIs
BBecause it can reference objects outside the CMDB, such as locations and users
CBecause it is the most commonly used CI class in ServiceNow
DBecause business processes do not have relationships with other CIs

👆 Click an option above to select your answer

3
understanding

What is the key difference between lifecycle stages for tangible (physical) CIs versus intangible (logical) CIs in CSDM?

ATangible CIs have more stages because they require physical disposal at end of life
BIntangible CIs have more stages to track software licensing
CBoth types share identical lifecycle stages and statuses
DOnly tangible CIs can use the operational stage

👆 Click an option above to select your answer