Insight Questions
Use Query Builder, dashboards, CMDB 360, Unified Map, and reporting tools for CMDB data analysis and impact assessment.
About Insight
The Insight domain covers how you analyze and visualize CMDB data — from the CMDB Data Foundations dashboard that shows adoption levels, to CMDB 360 for deep CI inspection, Query Builder for complex CI queries, and the Multisource Report Builder for cross-source analysis.
Why This Matters for Your Exam
Insight accounts for 20% of the CIS-DF exam. You need to understand the various dashboards and tools available for monitoring CMDB health and data quality. The CMDB Data Foundations dashboard is particularly important as it shows feature adoption across Data Ingestion, Data Governance, and Search & Analytics.
Key Concepts to Master
Focus on the CMDB Data Foundations dashboard (tabs, adoption levels, scheduled jobs), CMDB Query Builder (query types, saved queries), CMDB 360 experience (properties, roles, Multisource Data Preview), CMDB Workspace Insights view, and Multisource Report Builder.
Exam Tips
Know the three feature adoption categories (Data Ingestion, Data Governance, Search & Analytics). Understand CMDB 360 roles (reader, editor, admin). Know that Query Builder has different query types including Service Mapping queries. Remember the scheduled job that refreshes dashboard data every 24 hours.
Practice Questions
36 questions availableWhat is the purpose of the Business Service object in the Service Consumption domain?
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What does the service classification attribute indicate on a service record?
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Which ServiceNow product provides visualization of CSDM data across the entire service lifecycle, including Plan, Build, Run, and Info views?
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