Govern Questions

Apply health KPIs, governance processes, lifecycle controls, data certification, and remediation for trusted CMDB data.

60 total questions3 free questions

About Govern

The Govern domain is the largest on the CIS-DF exam at 35%. It covers everything related to maintaining data quality in the CMDB — health monitoring via KPIs (Correctness, Completeness, Compliance), data certification and audit processes, lifecycle management, remediation rules, and the CMDB Data Manager.

Why This Matters for Your Exam

This is the single most important domain on the exam. CMDB Health is the core mechanism for monitoring data quality. You need to understand health KPIs, how scores are calculated, certification schedules, lifecycle policies, and remediation workflows.

Key Concepts to Master

Master the three health KPIs (Correctness, Completeness, Compliance) and their sub-metrics. Understand health scores at class, group, and service levels. Know data certification workflows (schedules, templates, tasks). Learn lifecycle management (tangible vs intangible, retirement definitions). Understand CMDB Data Manager policies (archive, delete, attestation).

Exam Tips

Know the Correctness sub-metrics (Orphan, Staleness, Duplicate). Remember default values like staleness Effective Duration (60 days) and archive retention (120 days). Understand how certification tasks are auto-split when CI count exceeds thresholds (10,000 per task).

Practice Questions

95 questions available
1
knowledge

In CSDM 5, what was the Service Instance table (cmdb_ci_service_auto) previously labeled as?

ABusiness Service
BApplication Service
CTechnology Service
DTechnical Service

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2
knowledgeSelect all that apply

Which new Service Instance types were added in CSDM 5 in addition to Application Service? (Select all that apply)

AData Service Instance
BNetwork Service Instance
CBusiness Service Instance
DFacility Service Instance

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3
understanding

What is a Dynamic CI Group and why is it valuable in the Service Delivery domain?

AA group of users who can modify CI records dynamically
BA programmatic way to group CIs based on criteria rather than manual relationships
CA temporary grouping of CIs during maintenance windows
DA dashboard widget that displays CI counts dynamically

👆 Click an option above to select your answer