CIS-SP Exam Preparation

Certified Implementation Specialist - Service Provider

Official Exam Page ↗Official Study Guide ↗Practice Questions (45+)

Exam Details

60
Questions
90 min
Duration
70%
Passing Score
$315
Exam Fee

Exam Blueprint

ServiceNow Official Exam Blueprint
DomainWeight
Process Separation
  • • Domain-specific business rules, workflow domain separation, catalog and request management, approval process separation, notification and SLA domain separation
36%
Data Separation/Visibility
  • • Domain visibility rules, contained vs blocked domains, visible from above/below, domain paths, domain picker behavior, and cross-domain queries
24%
Foundational Data Management
  • • Table domain separation configuration, reference field behavior, choice list domain separation, shared vs domain-specific data, and dictionary overrides
20%
Domain Support in Applications
  • • ITSM domain separation, CMDB domain considerations, Discovery and domain assignment, Service Catalog and Knowledge Management domain support
11%
Initial Domain Setup and Architecture
  • • Domain hierarchy structure, TOP domain vs global domain, sys_domain field, enabling domain separation, and initial configuration steps
9%

Study Plan

Focus on high-weight topics first for maximum impact. Topics are ordered by exam weight.

1

Process Separation

36% weight

Configure domain-specific workflows, business rules, and processes while maintaining global standards.

Key Concepts to Master:

Domain-specific business rulesWorkflow domain separationCatalog and request managementApproval process separationNotification domain separation+3 more
Practice (16 questions)Learn Concepts
2

Data Separation/Visibility

24% weight

Master how data is separated and made visible across domains, including visibility rules and domain picker behavior.

Key Concepts to Master:

Domain visibility rulesContained vs blocked domainsVisible from above/belowDomain pathsDomain picker behavior+3 more
Practice (11 questions)Learn Concepts
3

Foundational Data Management

20% weight

Learn to manage foundational data across domains including reference data, choice lists, and shared configurations.

Key Concepts to Master:

Table domain separation configurationReference field behaviorChoice list domain separationShared vs domain-specific dataSystem properties per domain+3 more
Practice (9 questions)Learn Concepts
4

Domain Support in Applications

11% weight

Understand how ServiceNow applications support domain separation and how to configure application-specific domain behavior.

Key Concepts to Master:

ITSM domain separationCMDB domain considerationsDiscovery and domain assignmentService Catalog domain separationKnowledge Management domains+3 more
Practice (5 questions)Learn Concepts
5

Initial Domain Setup and Architecture

9% weight

Learn the foundational concepts of domain separation architecture and how to set up the initial domain structure.

Key Concepts to Master:

Domain hierarchy structureTOP domain vs global domainsys_domain fieldEnabling domain separationDomain administration+3 more
Practice (4 questions)Learn Concepts

Required Courses

Official Now Learning courses that cover the exam content.

Course information coming soon. Visit the official exam page for the latest requirements.

Official Documentation

ServiceNow docs pages that map to the exam domains.

Documentation links coming soon. Visit docs.servicenow.com for the official documentation.

Prerequisites

  • •ServiceNow CSA certification
  • •Service provider environment experience
  • •Understanding of multi-tenancy

Ready to Practice?

Test your knowledge with 45+ practice questions

Start Practicing