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Process Separation

ServiceNow CIS-SP Study Guide

Overview

Process separation allows different domains to have customized workflows, business rules, and approval processes while maintaining a consistent global framework.

Why It Matters for the Exam

Process Separation is the largest domain at 36% of the CIS-SP exam. This reflects the complexity and importance of managing domain-specific processes.

Key Concepts to Master

1Domain-specific business rules
2Workflow domain separation
3Catalog and request management
4Approval process separation
5Notification domain separation
6SLA domain separation
7Script include scoping
8Global vs domain process execution

💡 Exam Tips & Strategy

Focus on how business rules, workflows, and catalog items are made domain-specific. Know the order of execution when both global and domain-specific rules exist.

16
Practice Questions
36%
Exam Weight
CIS-SP
Certification