CIS-SP Practice Questions

Certified Implementation Specialist - Service Provider

45 practice questions across 5 topics • 15 free

Exam Overview

60
Exam Questions
90 min
Duration
70%
Passing Score
$315
Exam Cost
45+
Practice Questions
15
Free Questions

Practice Questions

45 questions from 5 topics
1
knowledge

What is the primary purpose of domain separation in ServiceNow?

ATo improve database query performance
BTo separate data, processes, and administrative tasks into logical groupings
CTo enable multiple users to log in simultaneously
DTo provide backup and disaster recovery capabilities

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2
understanding

Which plugin must be activated to enable domain separation functionality in ServiceNow?

ADomain Support — Domain Extension Installer
BService Provider Portal
CMulti-Instance Management
DData Archive

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3
understandingSelect all that apply

Which of the following are valid benefits of implementing domain separation for customers? (Choose three)

AEnforce absolute data segregation between business entities
BCustomize business process definitions and user interfaces for each domain
CAutomatic database replication across data centers
DMaintain some global processes and global reporting in a single instance
EEliminate the need for user authentication

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4
knowledge

Which field is added to tables to enable domain separation?

Asys_tenant
Bsys_domain
Cdomain_id
Dsys_scope

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5
understanding

In a domain hierarchy, a user in a parent domain can view records from which domains by default?

AOnly their own domain
BTheir domain, child domains, and domains they have visibility into
CAll domains in the instance
DOnly the global domain

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6
application

Which statement accurately describes what happens when records are automatically generated in a domain-separated environment?

ARecords are always created in the global domain
BThe domain of the record is the same as the domain of the user creating or generating the records
CRecords are randomly assigned to available domains
DRecords inherit the domain of the parent table

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7
understanding

In a domain-separated GRC implementation, how is the domain determined for records that are automatically generated based on their parent object?

ARecords are always placed in the global domain
BRecords inherit the domain of their parent object or creating user's domain
CRecords are randomly distributed across available domains
DRecords are placed in the lowest domain in the hierarchy

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8
understandingSelect all that apply

Which tables are used for reconciliation rules and DO have sys_domain, sys_overrides, and sys_domain_path fields? (Choose three)

AReconciliation Definition (cmdb_reconciliation_definition)
BIdentifier (cmdb_identifier)
CDatasource Precedence (cmdb_datasource_precedence)
DIdentifier Entries (cmdb_identifier_entry)
EData Source Staleness Definitions (cmdb_datasource_staleness)

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9
understanding

How does the CMDB Health dashboard handle domain separation when displaying health failures and scores?

AIt shows all CI health data regardless of domain
BIt aggregates and reports based on user's domain visibility of CIs
CIt only shows global domain CI health data
DHealth data must be manually filtered by domain

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10
knowledge

Which domain separation support level includes the ability for service providers to create or modify processes per customer?

ABasic
BStandard
CEnhanced
DAdvanced

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11
understandingSelect all that apply

Which business logic and processes can be domain separated by the instance owner in Security Incident Response? (Choose three)

AEmail parsing rules for incident creation
BSecurity incident SLAs
CPlatform user authentication methods
DWorkflows for incident response orchestration
EDatabase connection strings

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12
understanding

In a domain-separated Event Management environment, which statement is true about MID Server configuration?

AA single MID Server can serve all domains simultaneously
BEach MID Server can serve only one domain according to the integration user it uses
CMID Servers are not affected by domain separation
DMultiple MID Servers must share the same service account

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13
knowledge

At which domain separation support level are application properties domain-aware as needed?

ABasic
BStandard
CEnhanced
DNone - properties are never domain-aware

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14
understandingSelect all that apply

Which features are available in the extended domain separation functionality for Performance Analytics with the Domain Separation Support plugin? (Choose three)

AHierarchical multi-domain configurations
BAutomatic data backup per domain
CCollect aggregate scores across domains
DDashboard filtering by domain
ECross-instance domain replication

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15
understanding

Evaluate the following statements about domain separation in Event Management: Statement 1: Impact calculation in Event Management is supported with segregation based on how CIs are segregated. Statement 2: The discovery process automatically segregates CIs by domain in Event Management. Which statements are TRUE?

AStatement 1 only
BStatement 2 only
CBoth statements
DNeither statement

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Exam Domains

Initial Domain Setup and Architecture

9%

Domain hierarchy structure, TOP domain vs global domain, sys_domain field, enabling domain separation, and initial configuration steps

Data Separation/Visibility

24%

Domain visibility rules, contained vs blocked domains, visible from above/below, domain paths, domain picker behavior, and cross-domain queries

Foundational Data Management

20%

Table domain separation configuration, reference field behavior, choice list domain separation, shared vs domain-specific data, and dictionary overrides

Process Separation

36%

Domain-specific business rules, workflow domain separation, catalog and request management, approval process separation, notification and SLA domain separation

Domain Support in Applications

11%

ITSM domain separation, CMDB domain considerations, Discovery and domain assignment, Service Catalog and Knowledge Management domain support

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