Security Incident Response Management
ServiceNow CIS-SIR Study Guide
Overview
Effective incident management requires structured processes for investigation, containment, eradication, and recovery. SIR provides workflows and tools to guide analysts through each phase.
Why It Matters for the Exam
Incident Management represents 15% of the CIS-SIR exam. Questions focus on practical incident handling scenarios and workflow configuration.
Key Concepts to Master
1Incident response phases
2Investigation workflows
3Containment actions
4Task management
5Analyst collaboration
6Evidence collection
7Incident documentation
8Post-incident review
💡 Exam Tips & Strategy
Focus on the incident response lifecycle (NIST framework). Know how tasks are created and assigned during incident response and how to document findings.
8
Practice Questions
15%
Exam Weight
CIS-SIR
Certification
Practice & Test Your Knowledge
Related Topics in CIS-SIR
Security Incident Response Overview and Data Visualization
15% • 9 questions
Security Incident Creation and Threat Intelligence
14% • 8 questions
Security Incident and Threat Intelligence Integrations
14% • 8 questions
Automation and Standard Processes
30% • 10 questions
Risk Calculations and Post Incident Response
12% • 7 questions