Automating Vulnerability Response
ServiceNow CIS-VR Study Guide
Overview
Automation is key to handling the volume of vulnerabilities in enterprise environments. VR provides multiple automation options including flows, business rules, and orchestration integrations.
Why It Matters for the Exam
Automation covers 20% of the CIS-VR exam. This tests your ability to configure automated responses, task creation, and integration with remediation tools.
Key Concepts to Master
1Flow Designer for VR
2Automatic task assignment
3Notification rules
4Escalation policies
5Business rules
6Orchestration integration
7SLA configuration
8Automated state transitions
💡 Exam Tips & Strategy
Focus on practical automation scenarios: auto-assigning tasks based on CI ownership, escalating critical vulnerabilities, and triggering remediation workflows.
12
Practice Questions
20%
Exam Weight
CIS-VR
Certification