Tools to Manage Vulnerability Response
ServiceNow CIS-VR Study Guide
Overview
Vulnerability Response provides various tools for security and operations teams to manage vulnerability remediation. These include workspaces, lists, filters, and reporting capabilities.
Why It Matters for the Exam
Management Tools represent 23% of the CIS-VR exam. Questions focus on how to use VR effectively in day-to-day operations, including prioritization and workflow management.
Key Concepts to Master
1Vulnerability Response workspace
2List views and filters
3Bulk operations
4Remediation task creation
5Prioritization strategies
6Saved searches
7Assignment rules
8Workflow management
💡 Exam Tips & Strategy
Be comfortable with the VR workspace navigation. Know how to filter by severity, age, and CI type. Understand the difference between viewing vulnerabilities vs vulnerable items.
14
Practice Questions
23%
Exam Weight
CIS-VR
Certification