CIS-SPM Zurich Delta Exam
Maintain your Certified Implementation Specialist - Strategic Portfolio Management certification by completing the Zurich delta exam. Learn what's new and validate your updated knowledge.
Delta Exam Timeline
What's New in Zurich
Key changes and features you need to know for the delta exam.
Review the Official Study Guide
ServiceNow provides a detailed study guide covering all Zurich release changes for the CIS-SPM certification.
Open Study GuidePrepare with Practice Questions
Reinforce your knowledge with our CIS-SPM practice materials.
SPM Implementation Overview
Understand the Strategic Portfolio Management implementation approach and key configuration decisions.
Idea and Demand
Configure and manage the intake process for ideas and demands, including assessment and prioritization.
Project Management
Master project creation, planning, execution, and monitoring within the SPM framework.
Resource Management
Configure and manage resource allocation, capacity planning, and team assignments across projects.
Timecard Management
Configure timecard submission, approval workflows, and integration with project and resource tracking.
SPM Financials
Configure financial management including budgets, costs, benefits tracking, and ROI calculations.
Delta Exam Tips
Format & Structure
- •Non-proctored, online exam on Now Learning
- •10 multiple-choice questions
- •20 minute time limit
- •Up to 3 retakes allowed
Preparation Strategy
- •Focus on Zurich release notes
- •Review the official delta study guide
- •Practice in a Zurich PDI instance
- •Complete any related Now Learning courses
Don't Let Your Certification Expire
Complete your CIS-SPM Zurich delta exam before April 16, 2026.