Database Administration Questions
Understand the ServiceNow data model, tables, fields, and the data dictionary. Learn to extend tables and manage data effectively.
About Database Administration
ServiceNow uses a relational database with a unique inheritance model. Understanding tables, fields, and the data dictionary is crucial for customizing and extending the platform. This knowledge helps you make informed decisions about data structure and system performance.
Why This Matters for Your Exam
Database Administration covers about 12% of the CSA exam. Questions test your knowledge of table relationships, field types, and data management. You'll need to understand when to extend versus create new tables and how to use import sets for data loading.
Key Concepts to Master
Know the difference between base tables and extended tables. Understand reference fields and how they create relationships between tables. Be familiar with the data dictionary and how to view table schemas. Learn about import sets, transform maps, and data policies.
Exam Tips
Focus on table inheritance - know that task is a base table extended by incident, problem, and change_request. Understand that fields inherited from parent tables appear on all child tables. Know which field types are appropriate for different data scenarios.
Practice Questions
12 questions availableHow is data organized in ServiceNow?
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What is a sys_id in ServiceNow?
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