Data Questions
Data strategy, foundational vs transactional data, reporting, Performance Analytics, compliance, Strategic Planning Workspace, and value-driven metrics.
About Data
Data management for Platform Owners involves understanding data types, reporting capabilities, compliance requirements, and value metrics. Quality data drives accurate reporting, automation, and informed decision-making across the platform.
Why This Matters for Your Exam
Data accounts for approximately 11.4% of the CPOA exam. Questions test your understanding of foundational vs transactional data, when to use Performance Analytics vs standard Reporting, and where to find compliance information.
Key Concepts to Master
Know that foundational data (users, CIs) rarely changes while transactional data (incidents, changes) is created frequently. Use Performance Analytics for time-series trends and KPIs. TRUST Center is the official source for compliance information.
Exam Tips
MTTR is an example of a value-driven metric. Strategic Planning Workspace (SPW) is used for planning strategic initiatives and portfolio alignment, not office space.
Practice Questions
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