CPOA Practice Questions
Certified Platform Owner Associate
158 practice questions across 6 topics • 15 free
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Exam Overview
ServiceNow does not publish the cut score, and the official exam blueprint says it is not always 70%.
Practice Questions
158 questions from 6 topicsWhich process helps an organization protect the technology landscape from outages and improve visibility of infrastructure?
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Which of the following are key inputs to creating a platform roadmap? (Choose two.)
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Which ServiceNow capability allows building or supporting successful citizen development on the platform?
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What is the scope of an Organizational Change Management (OCM) Community Champion?
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IT and Security departments are coming with conflicting applications and tools. How should the Platform Owner resolve this issue?
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A project needs to be completed and requires technical expertise in ServiceNow development. Which certification shows an individual is prepared to complete this work?
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According to the Now Create application deployment process, what stage should occur after development is complete?
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Which method should be used to promote code from development to production in ServiceNow?
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Where should development be performed for a requirement that needs platform customization?
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Which ServiceNow capability allows you to replicate data between production and non-production instances for testing purposes?
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During an Advanced High Availability (AHA) transfer in ServiceNow, what happens to the Hermes messaging cluster?
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Why is data important as a whole in the ServiceNow platform?
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What is the difference between foundational data and transactional data in ServiceNow?
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Which artifacts and communication channels are used when transacting with ServiceNow for licenses and subscriptions?
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Which types of licensing are available for ServiceNow? (Choose two.)
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Practice by Topic
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Exam Domains
Strategy
21.4%Platform strategy, development roadmaps, citizen development, technical governance, and user experience
People
15.7%Organizational change management, certifications, sponsorship, roles, partners, and knowledge management
Process
15.7%Software development lifecycle (SDLC), code promotion, deployment processes, and Now Create
Technology
22.9%Upgrades, cloning, patches, testing, instance management, and platform core services
Data
11.4%Data strategy, reporting, Performance Analytics, compliance, and Strategic Planning Workspace
ServiceNow Governance
12.9%Licensing, subscriptions, integrations, governance levels, and KPIs
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