Telecommunications, Media, and Technology in Yokohama
8 documented changes · March 2025
Telecommunications, Media, and Technology
Telecommunications, Media, and Technology release notes ServiceNow® Telecommunications, Media, and Technology has new and updated applications and features in the Yokohama release. Telecommunications products and applications
View in ServiceNow docs →Account Lifecycle Events
Account Lifecycle Events release notes Account Lifecycle Events application helps you to streamline your onboarding process, define and track objectives and outcomes, identify and mitigate risks, and increase renewal rates. Account Lifecycle Events was enhanced and updated in the Yokohama releas
View in ServiceNow docs →Now Assist for Telecommunications, Media and Technology (TMT)
Now Assist for Telecommunications, Media and Technology (TMT) release notes Now Assist for TMT application enriches purpose-built industry workflows with generative AI to supercharge insights, actions, and self-service experiences. Now Assist for TMT was enhanced and updated in the Yokohama rele
View in ServiceNow docs →Proactive Service Experience Workflows
Proactive Service Experience Workflows Proactive Service Experience Workflows helps your technical support teams identify your impacted customers, communicate directly with them, escalate a case if needed, and auto-generate cases for faster issue resolution. Proactive Service Experience Workflow
View in ServiceNow docs →Service Exchange
Service Exchange release notes Service Exchange will be renamed for the 2026 Australia release and will maintain the same functionality. This application enables providers and consumers to connect and track services directly between instances without having to configure and maintain custom i
View in ServiceNow docs →Strategic Portfolio Management for Telecom
Strategic Portfolio Management for Telecom release notes Strategic Portfolio Management for Telecom is a product that inherits all features of Strategic Portfolio Management with the addition of two templates for Fiber Rollout and 5G Projects. Strategic Portfolio Management for Telecommunication
View in ServiceNow docs →Telecommunications Network Inventory
Telecommunications Network Inventory release notes Telecommunications Network Inventory application enables a network planner to model the physical, logical, or virtual network and perform design and assign services based on those network models. Telecommunications Network Inventory was enhanced
View in ServiceNow docs →Telecommunications Service Operations Management (TSOM)
Telecommunications Service Operations Management (TSOM) release notes Telecommunications Service Operations Management (TSOM) application enables you to monitor the health of your networks and services so that you can prevent potential downtime. Telecommunications Service Operations Management (
View in ServiceNow docs →