Financial Services Operations in Yokohama
10 documented changes · March 2025
Financial Services Operations
Financial Services Operations release notes Financial Services Operations has new and updated features in the Yokohama release. Financial Services Operations applications
View in ServiceNow docs →Dispute Rules Content Pack for Visa
Dispute Rules Content Pack for Visa release notes Dispute Rules Content Pack for Visa application provides questionnaires for dispute-related information intake under various dispute categories according to Visa guidelines. Dispute Rules Content Pack for Visa was enhanced and updated in the Yoko
View in ServiceNow docs →Ethoca Spoke
The Ethoca Spoke connects ServiceNow® to Ethoca APIs, enabling customers to handle dispute management and fraud prevention more efficiently and securely, reducing the need for chargebacks. Ethoca Spoke was enhanced and updated in the Yokohama release. Ethoca Spoke highlights for the Yokohama release
View in ServiceNow docs →Financial Services Card Operations
Financial Services Card Operations release notes Financial Services Card Operations application supports dispute agents by providing the necessary data to expedite dispute resolutions and improve the overall experience. Financial Services Card Operations was enhanced and updated in the Yokohama
View in ServiceNow docs →Financial Services Operations Core
Financial Services Operations Core release notes Financial Services Operations Core application provides a data model that enables financial institutions to create flexible data structures that meet their business needs. Financial Services Operations Core was enhanced and updated in the Yokohama
View in ServiceNow docs →Financial Services Operations Integration with Visa
Financial Services Operations Integration with Visa release notes Financial Services Operations Integration with Visa application enables you to seamlessly integrate with the workflow applications, such as the card operations dispute management playbook with Visa Resolve Online (VROL) subflows.
View in ServiceNow docs →Insurance Claims Core
Insurance Claims Core release notes Insurance Claims Core application provides a generic claims data model and approval engine to create flexible data structures that meet your business needs. Insurance Claims Core was enhanced and updated in the Yokohama release. Insurance Claims Core highlight
View in ServiceNow docs →Mastercard Spoke
Mastercard Spoke release notes Mastercard Spoke application enables the ServiceNow AI Platform to connect with the Mastercom API Suite and Mastercom Extended APIs, providing quick access to payment and dispute resolution services. Mastercard Spoke was enhanced and updated in the Yokohama release
View in ServiceNow docs →Now Assist for Financial Services Operations (FSO)
Now Assist for Financial Services Operations (FSO) release notes Now Assist for Financial Services Operations (FSO) application brings generative and agentic AI to Financial Services Operations. Features include AI agents, case summarization, disputes intake via Virtual Agent, and support for th
View in ServiceNow docs →Visa Spoke
Visa Spoke release notes Visa Spoke enables the ServiceNow AI Platform to connect with the Visa Resolve Online (VROL) API suite and Visa Stop Payment Service (VSPS) APIs, providing seamless access to Visa's card, payment, and dispute resolution services. Visa Spoke was enhanced and updated in th
View in ServiceNow docs →