Discovery Engagement Readiness
ServiceNow CIS-Discovery Study Guide
Overview
Discovery Engagement Readiness covers the planning and operational aspects of Discovery implementation, including MID Server architecture, capacity planning, monitoring dashboards, and understanding the business value of Discovery.
Why It Matters for the Exam
Engagement Readiness is 15% of the CIS-Discovery exam. Questions cover MID Server requirements and specifications, Discovery and MID Server dashboards, operational benefits, and positioning Discovery as a solution.
Key Concepts to Master
1MID Server installation and configuration
2MID Server sizing and capacity planning
3Agent Client Collector (ACC) framework
4Discovery and MID Server dashboards
5Operational benefits of Discovery
6Business value and positioning
7Planning for Discovery implementations
8Support preparation and troubleshooting
💡 Exam Tips & Strategy
Know the default MID Server capacity (4,000 agents, scalable to 8,000 with 8GB RAM). Understand the Agent Client Collector (ACC) framework. Be familiar with Discovery dashboards for monitoring schedule status and errors.
9
Practice Questions
15%
Exam Weight
CIS-Discovery
Certification