CIS-SP Zurich Delta Exam
Maintain your Certified Implementation Specialist - Service Provider certification by completing the Zurich delta exam. Learn what's new and validate your updated knowledge.
Delta Exam Timeline
What's New in Zurich
Key changes and features you need to know for the delta exam.
Review the Official Study Guide
ServiceNow provides a detailed study guide covering all Zurich release changes for the CIS-SP certification.
Open Study GuidePrepare with Practice Questions
Reinforce your knowledge with our CIS-SP practice materials.
Initial Domain Setup and Architecture
Learn the foundational concepts of domain separation architecture and how to set up the initial domain structure.
Data Separation/Visibility
Master how data is separated and made visible across domains, including visibility rules and domain picker behavior.
Foundational Data Management
Learn to manage foundational data across domains including reference data, choice lists, and shared configurations.
Process Separation
Configure domain-specific workflows, business rules, and processes while maintaining global standards.
Domain Support in Applications
Understand how ServiceNow applications support domain separation and how to configure application-specific domain behavior.
Delta Exam Tips
Format & Structure
- •Non-proctored, online exam on Now Learning
- •10 multiple-choice questions
- •20 minute time limit
- •Up to 3 retakes allowed
Preparation Strategy
- •Focus on Zurich release notes
- •Review the official delta study guide
- •Practice in a Zurich PDI instance
- •Complete any related Now Learning courses
Don't Let Your Certification Expire
Complete your CIS-SP Zurich delta exam before April 16, 2026.