Data Integrity & Sources Questions
Trustworthy data, assets vs CIs, hardware discovery, normalization, and Hardware Model Normalization.
About Data Integrity & Sources
Data Integrity covers how hardware data flows into ServiceNow, the relationship between assets and configuration items (CIs), Discovery integration, and Hardware Model Normalization for creating accurate hardware models.
Why This Matters for Your Exam
This domain is 27% of the exam. Expect questions on assets vs CIs, Discovery integration, CI to asset relationships, Hardware Model Normalization, Normalization Data Services, and data synchronization between CMDB and Asset tables.
Key Concepts to Master
Understand the difference between assets (financial) and CIs (technical). Master how Discovery populates the CMDB and triggers asset creation. Know how Hardware Model Normalization standardizes model data and provides lifecycle information.
Exam Tips
Assets track financial data (cost, depreciation); CIs track technical data. Not all CIs are assets, and not all assets are CIs. Hardware Model Normalization matches discovered hardware to normalized models. The Content Service provides model lifecycle data.
Practice Questions
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