CIS-HAM Practice Questions
Certified Implementation Specialist - Hardware Asset Management
100 practice questions across 5 topics • 15 free
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Exam Overview
ServiceNow does not publish the cut score, and the official exam blueprint says it is not always 70%.
Practice Questions
100 questions from 5 topicsWhich role provides full access to all Hardware Asset Management features in ServiceNow?
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Which roles can access the Hardware Asset Workspace? (Choose two.)
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Which plugin must be activated to enable Hardware Model Normalization?
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Which scheduled job normalizes hardware and consumable models by comparing data against the Hardware Asset Management Content Service?
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What does the HAM- Hardware Normalization scheduled job NOT do?
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An administrator needs to enable hardware model normalization for a non-default domain. Which table must be configured to enable normalization for a specific domain?
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In which table are consumable assets stored in ServiceNow?
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Which characteristics define a group of consumables in ServiceNow? (Choose three.)
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Which are valid lifecycle stages for consumables? (Choose three.)
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Which Procurement view widget shows the count of purchase orders that aren't received and aren't canceled?
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Which filters are available in the Procurement view of the Hardware Asset Workspace? (Choose three.)
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Which plugins must be enabled for the Domain filter to appear in the Procurement view?
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Which HAM version is required to access the Asset Total Cost of Ownership feature?
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Which types of rate cards does Hardware Asset Management support for TCO tracking? (Choose two.)
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How frequently does the Calculate Depreciation scheduled job run by default?
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Practice by Topic
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Exam Domains
IT Asset Management Overview & Fundamentals
20%IT asset management basics, hardware asset lifecycle, implementation best practices, personas and roles
Data Integrity – Attributes and Data Sources
27%Trustworthy data, assets vs CIs, hardware discovery, normalization, and Hardware Model Normalization
Practical Management of IT Assets
30%Consumables, inventory and stock, automation, asset flows, tasks, contract management, and retirement
Operational Integration of IT Asset Management Processes
18%Reports, dashboards, Hardware Asset Workspace, requests, procurement, data certification, and hygiene
Financial Management of IT Assets
5%Hardware contract financials, rate cards, expense lines, depreciation, fixed assets, and total cost of ownership
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