Telecommunications, Media, and Technology in Xanadu
7 documented changes · September 2024
Telecommunications, Media, and Technology
Telecommunications, Media, and Technology release notes ServiceNow® Telecommunications, Media, and Technology has new and updated applications and features in the Xanadu release. Telecommunications products and applications
View in ServiceNow docs →Service Exchange
Service Exchange release notes Service Exchange application enables providers and consumers to connect and track services directly between instances without having to configure and maintain custom integrations. Service Exchange was enhanced and updated in the Xanadu release. Service Exchange hig
View in ServiceNow docs →Proactive Service Experience Workflows
Proactive Service Experience Workflows release notes Proactive Service Experience Workflows helps your technical support teams identify your impacted customers, communicate directly with them, escalate a case if needed, and auto-generate cases for faster issue resolution. Proactive Service Exper
View in ServiceNow docs →Account Lifecycle Events
Account Lifecycle Events release notes Account Lifecycle Events application helps you streamline your onboarding process, define and track objectives and outcomes, identify and mitigate risks, and increase renewal rates. Account Lifecycle Events was enhanced and updated in the Xanadu release. Ac
View in ServiceNow docs →Now Assist for Telecommunications, Media and Technology (TMT)
Now Assist for Telecommunications, Media and Technology (TMT) release notes Now Assist for TMT application brings generative AI to Proactive Service Experience Workflows. Improve productivity and efficiency by delivering better self-service, recommending actions, and delivering answers. Now Assi
View in ServiceNow docs →Telecommunications Network Inventory
Telecommunications Network Inventory release notes Telecommunications Network Inventory application enables a network planner to model the physical, logical, or virtual network and perform design and assign services based on those network models. Telecommunications Network Inventory was enhanced
View in ServiceNow docs →Field Service Management for Telecommunication
Field Service Management for Telecommunication release notes The ServiceNow Field Service Management for Telecommunication application enables you to manage the field service workflow for the telecommunication industry. Field Service Management for Telecommunication is a new application in the X
View in ServiceNow docs →