Financial Services Operations in Xanadu
11 documented changes · September 2024
Financial Services Operations
Financial Services Operations release notes Financial Services Operations has new and updated features in the Xanadu release. Financial Services Operations applications
View in ServiceNow docs →Dispute Rules Content Pack for Mastercard
Dispute Rules Content Pack for Mastercard release notes Dispute Rules Content Pack for Mastercard application provides a questionnaire for intake of dispute related information under various dispute categories as per Mastercard guidelines. Dispute Rules Content Pack for Mastercard is a new app
View in ServiceNow docs →Dispute Rules Content Pack for Visa
Dispute Rules Content Pack for Visa release notes Dispute Rules Content Pack for Visa application enables issuers to access Visa card network rules for initiating and investigating card dispute cases. Dispute Rules Content Pack for Visa was enhanced and updated in the Xanadu release. Dispute Rul
View in ServiceNow docs →Dispute Content Pack for US Regulations
Dispute Content Pack for US Regulations release notes Dispute Content Pack for US Regulations application enables issuers in the United States (US) to track dispute cases and conform with regulatory guidelines. Dispute Content Pack for US Regulations is a new application in the Xanadu release. D
View in ServiceNow docs →Individual Life Claims
Individual Life Claims release notes Individual Life Claims application enables your organization to perform end-to-end claim processing for individual life policies. Individual Life Claims is a new application in the Xanadu release. Individual Life Claims highlights for the Xanadu release
View in ServiceNow docs →Insurance claims
Insurance claims release notes Insurance claims application simplifies and enhances the entire claims process from start to finish with a flexible claims framework. Insurance claims is a new application in the Xanadu release. Insurance claims highlights for the Xanadu release
View in ServiceNow docs →Now Assist for Financial Services Operations (FSO)
Now Assist for Financial Services Operations (FSO) release notes Now Assist for Financial Services Operations (FSO) application brings generative AI to Financial Services Operations. By creating summaries of the card disputes and insurance claims from the case records, agents can quickly view th
View in ServiceNow docs →Financial Services Card Operations
Financial Services Card Operations release notes Financial Services Card Operations application introduces a dispute playbook on the portal, enabling cardholders to initiate disputes, retrieve enriched transaction details, and receive real-time case updates through a dispute tracker. Financi
View in ServiceNow docs →Financial Services Operations Integration with Visa
Financial Services Operations Integration with Visa release notes Financial Services Operations Integration with Visa application enables you to seamlessly integrate with Visa Resolve Online (VROL) (VROL) APIs using the Visa Spoke Actions to manage various dispute lifecycle events. Financial Se
View in ServiceNow docs →Visa Spoke
Visa Spoke release notes Visa Spoke enables the ServiceNow AI Platform® to seamlessly invoke Visa APIs under Visa Resolve Online (VROL) for Visa card dispute process. Visa Spoke was enhanced and updated in the Xanadu release. Visa Spoke highlights for the Xanadu release
View in ServiceNow docs →Verifi Spoke
Verifi Spoke release notes Verifi Spoke application uses the Verifi Spoke actions to connect with the Verifi APIs and streamline the card dispute resolution process. Verifi Spoke is a new application in the Xanadu release. Verifi Spoke highlights for the Xanadu release
View in ServiceNow docs →