What changed in Field Service Management in ServiceNow Xanadu?

ServiceNow Xanadu (September 2024) introduced 2 changes to Field Service Management, including 2 new features, 0 behavioral changes, and 0 deprecations.

Field Service Management in Xanadu

2 documented changes · September 2024

New

Changed

Deprecated

Fixed

Relevant to:CIS-FSM

🆕 Newhigh impact

Field Service Management

Field Service Management release notes Field Service Management application enables your organization to manage location-based work more efficiently and safely. Field Service Management was enhanced and updated in the Xanadu release. Field Service Management highlights for the Xanadu release

View in ServiceNow docs →

🆕 Newmedium impact

Now Assist for Field Service Management (FSM)

Now Assist for Field Service Management (FSM) release notes Now Assist for FSM application brings generative AI to Field Service Management. Now Assist for FSM is a new application in the Xanadu release. Now Assist for FSM highlights for the Xanadu release

View in ServiceNow docs →

Field Service Management in Other Releases

Washington DC(1 changes)Yokohama(2 changes)Zurich(2 changes)

← All Xanadu changes All versions