Incident roles (ITIL, itil_admin)
ServiceNow Exam Concept
Definition
A key concept in ServiceNow that appears across multiple certification domains. Understanding Incident roles (ITIL, itil_admin) is essential for ServiceNow platform knowledge and certification success.
Certification Coverage
This concept appears in the following ServiceNow certifications and exam domains:
Practice Questions
Test your understanding with practice questions covering Incident roles (ITIL, itil_admin):