Reporting & Dashboards Questions
Create powerful reports and dashboards to visualize ServiceNow data. Learn report types, scheduling, and Performance Analytics basics.
About Reporting & Dashboards
Reporting and dashboards transform raw ServiceNow data into actionable insights. The platform offers various report types for different visualization needs, plus dashboards to combine multiple reports into comprehensive views. Performance Analytics provides advanced trending and KPI tracking.
Why This Matters for Your Exam
Reporting & Dashboards accounts for about 13% of the CSA exam. Every ServiceNow implementation needs reporting for operational visibility and management decision-making. Questions cover report creation, dashboard design, and basic Performance Analytics concepts.
Key Concepts to Master
Know the different report types: list, bar, pie, trend, and more. Understand how to create reports using the Report Builder. Learn dashboard basics including adding widgets and configuring layouts. Be familiar with scheduled reports for automated distribution.
Exam Tips
Focus on when to use different chart types for different data scenarios. Understand the difference between basic reporting and Performance Analytics (PA requires additional licensing). Know how to share reports and dashboards with other users or groups.
Practice Questions
0 questions availableQuestions for this topic are coming soon!
Explore other CSA topics →