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Delta ExamBrazil Release

CSA Brazil Delta Exam

Everything you need to pass the Certified System Administrator delta exam for the Brazil release. Tips from Reddit, key topics, and practice questions.

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Key Topics for Brazil

Focus your study on these areas — they're most likely to appear on the delta exam.

  • 1Authentication: Basic Auth Restriction allowlist and SAML keystore expiry banners
  • 2Clone Admin Console: clone_admin role, OAuth target setup, Clone Activity
  • 3Dictionary Read Only Option (Display Read Only vs Strict Read Only)
  • 4Next Experience: UI11/UI15 deprecation and in-UI menu and module editing
  • 5Platform Analytics: dashboard_user sharing, Explore mode, unpublished public reports
  • 6Identity and Service Portal: identifier-first login, User Registration Request deprecation

Free Brazil Delta Practice Questions

Test your knowledge of Brazil features before taking the delta exam.

1
application

Starting with the Brazil release, an administrator wants to use the Basic Auth Restriction page to limit Basic Authentication on the instance without unexpectedly blocking legitimate integrations. What is the recommended sequence?

ARun the tracking period first to identify users relying on Basic Auth, then enable enforcement
BEnable enforcement first, then review the blocked requests to build the allowlist
CDeactivate Basic Authentication globally with a system property, then re-enable it per user
DAssign the admin role to every integration user before enabling enforcement

👆 Click an option above to select your answer

2
understanding

Starting with the Brazil release, how does the instance alert administrators when SAML SP signing or encryption keystores are approaching or past their expiry date?

AIt displays two separate home page banners, one for signing and one for encryption certificates, each linking to a customer action in Security Center
BIt sends a single email notification to all users with the admin role
CIt automatically renews the expiring keystores and logs the change in the system log
DIt disables SAML single sign-on until the certificates are replaced

👆 Click an option above to select your answer

3
knowledge

According to the Brazil release notes for Clone Admin Console, which role is required to request, cancel, or schedule clones?

Aclone_admin
Bclone_manager
Cinstance_clone_user
Doauth_admin

👆 Click an option above to select your answer

4
understanding

An administrator is setting up OAuth 2.0 authentication for clone targets in Clone Admin Console. According to the Brazil release notes, when is the oauth_admin role required on the target instance?

AOnly during the initial OAuth setup
BFor every clone request submitted to that target
CWhenever a clone is canceled or rescheduled
DIt is never required; only clone_admin is needed on the target

👆 Click an option above to select your answer

5
knowledge

In Clone Admin Console, the Clone Home menu item has been renamed. What is its new name?

AClone Activity
BClone Overview
CClone Dashboard
DClone Requests

👆 Click an option above to select your answer

6
knowledge

Starting with the Australia release, which role can be granted so administrators can perform basic Data Management tasks without the full admin role?

Adata_mgmt_tools_admin
Barchive_admin
Cdata_policy_admin
Dtable_cleanup_admin

👆 Click an option above to select your answer

7
understandingSelect all that apply

In the Australia release, a new Read Only Option was added to the dictionary tables (sys_dictionary and sys_dictionary_override). Which two statements about the documented options are correct? (Choose two.)

AWith Strict Read Only, the field can't be changed in the UI or by client scripts such as g_form.setValue()
BWith Display Read Only, the field appears read-only but can still be updated through APIs
CWith Display Read Only, the field can't be updated by any API
DThe existing read_only field remains fully editable in the UI
EWith Strict Read Only, client scripts can still override the read-only setting

👆 Click an option above to select your answer

8
application

Starting with the Australia release, where can an administrator access the ATF troubleshooting agent to troubleshoot failed tests during an upgrade of a non-production instance?

AFrom the Conduct post-testing step in the post-upgrade activities
BFrom the Pre-upgrade checklist in the Upgrade Console
CFrom the Test Suite Results list in Studio
DFrom the Clone Activity page in Clone Admin Console

👆 Click an option above to select your answer

9
understanding

Starting with the Australia release, what is a key benefit of using a declarative action to apply a UI interaction in Configurable Workspace?

AYou can extend a page without taking ownership of it
BThe UI interaction is automatically applied to every workspace on the instance
CClient scripts are no longer evaluated on that page
DThe page is automatically converted to a Core UI form

👆 Click an option above to select your answer

10
knowledge

Which accessibility capability do the Australia release notes describe for Employee Center administrators?

AConfiguring widget heading levels (H1–H6) to meet organizational standards
BAutomatically translating all widgets into the user's browser language
CConverting every page to a high-contrast theme for all users
DDisabling keyboard navigation on portal pages

👆 Click an option above to select your answer

11
knowledge

Starting with the Brazil release, what is the status of the User Registration Request plugin (com.snc.user_registration)?

AIt is being prepared for future deprecation: hidden and not activated on new instances, but still supported
BIt is removed from all instances during the upgrade
CIt is activated by default on all new instances
DIt is replaced by a mandatory Store application that must be installed before upgrading

👆 Click an option above to select your answer

12
understanding

Starting with the Brazil release, what change affects the Conditional Script Writer group used by the Scripting Governance Tool?

AIt can no longer be selected as the assignment group on task-based records in the base system configuration
BIt is automatically added as the assignment group on all incidents
CIt is deleted from the instance during upgrade
DIt now grants the admin role to its members

👆 Click an option above to select your answer

13
knowledge

Which legacy user interfaces are deprecated starting with the Australia release, with the Next Experience recommended instead?

AUI11 and UI15
BUI16 and Service Portal
CCore UI and Workspace
DEmployee Center and Service Portal

👆 Click an option above to select your answer

14
application

Starting with the Australia release, an administrator wants to create a new application menu and modules without leaving the Next Experience UI. Which statement is supported by the release notes?

AApplication menus and modules can be created and edited directly from the Next Experience UI, including Record, List, Dashboard, and Custom page modules
BApplication menus can only be created in UI Builder
CModules must be created with a background script in Next Experience
DOnly List modules can be configured from the Next Experience UI

👆 Click an option above to select your answer

15
application

Starting with the Brazil release, where can an administrator view the original email associated with a bounced email address?

AFrom the Bounce Email Address Logs record
BOnly in the outbound mail server logs outside the instance
CFrom the Email Digest record of the recipient
DFrom the Notification Agent conversation history

👆 Click an option above to select your answer

16
understanding

Starting with the Brazil release, Service Portal supports identifier-first login (IFL). How is the authentication path determined?

ABy the username or email entered, evaluated against configured IFL policies
BBy the user's browser language and time zone
CBy the sys_id of the portal record only
DBy the role with the highest privilege assigned to the user

👆 Click an option above to select your answer

17
application

Starting with the Brazil release, an administrator wants to share a Platform Analytics dashboard with all authenticated users without managing individual user, group, or role assignments. What should the administrator do?

AAssign the dashboard to the dashboard_user role, which ships with the base system
BPublish the dashboard as a public report
CAdd every user to a new group and share with that group
DGrant the pa_admin role to all users

👆 Click an option above to select your answer

18
understandingSelect all that apply

Starting with the Brazil release, read-only users can use Explore mode on inline dashboards or in the Visualization Designer. Which two statements describe Explore mode? (Choose two.)

AThe Save action is not available while Explore mode is active
BUsers can temporarily reconfigure a visualization in-session without saving changes
CChanges are saved as a personal copy of the dashboard
DUsers must be granted edit access to the dashboard first
EChanges are automatically shared with the dashboard owner

👆 Click an option above to select your answer

19
knowledge

Starting with the Australia release, what happens to public Core UI reports on upgrade, and where can report administrators find them?

AThey are unpublished; administrators can find them in the Reports Public [sys_report_public] table
BThey are deleted; administrators must recreate them from backups
CThey remain public and are copied to the Analytics Hub
DThey are converted to scheduled exports in the sys_report table

👆 Click an option above to select your answer

20
knowledge

Starting with the Brazil release, which system property controls whether choice fields display None or --None-- for empty options?

Aglide.ui.choice.display_none
Bglide.ui.html.editor.textpatterns
Cglide.choice.empty_label
Dglide.ui.list.show_none

👆 Click an option above to select your answer

21
understanding

Starting with the Brazil release, a user has only a catalog-related role and no request management role. What changes for this user regarding the catalog team's ACL records on tables such as Request [sc_request] and Requested Item [sc_req_item]?

AThe user can no longer use those ACL records to access request management tables or features
BThe user automatically receives a request management role during upgrade
CThose ACL records now have an empty required roles list
DThe catalog admin role now grants full access to all request management tables

👆 Click an option above to select your answer

Exam Strategy

Follow these tips from people who've passed the delta.

✅ Do This

  • •Open the delta exam study guide on a second screen
  • •Have release notes open in another tab
  • •Use Ctrl+F to search for keywords from questions
  • •Multi-select questions: first answer is usually easy, second requires digging
  • •If not in study guide, check docs.servicenow.com

❌ Avoid This

  • •Not having the study guide open during the exam
  • •Trying to memorize instead of using Ctrl+F
  • •Rushing through multi-select questions
  • •Not checking the release notes when study guide doesn't have the answer

Brush Up Before Your Delta

Delta exams focus on new features, but knowing the fundamentals helps. We have 216 CSA practice questions ready for you.

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Study Resources

Official Study Guide

NowLearning

Brazil Release Notes

docs.servicenow.com

Exam Blueprint

Official topics & weights

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