CIS-PA - Certified Implementation Specialist - Platform Analytics
The CIS-PA certification validates your expertise in implementing ServiceNow Platform Analytics for dashboards, reporting, performance indicators, and data-driven insights across the platform.
Exam Domains
The CIS-PA exam covers these key areas. Master each domain to maximize your chances of passing.
Architecture & Deployment
Platform Analytics solution components, deployment tasks and sequence, common use cases, personas and stakeholders
Indicators & Indicator Sources
Source conditions, facts tables, indicator types, configuration properties, and aggregation scripts
Breakdowns & Breakdown Sources
Breakdown sources, mappings, breakdown matrix, exclusions, scripted breakdown mapping, and bucket groups
Data Collection
Data collection process flow, collection configuration properties, fine-tuning and troubleshooting
Visualization & Dashboards
Platform Analytics visualizations, unified filters, choosing visualizations, dashboard management, performance, and KPI Details
Administration & Advanced Solutions
Content packs, platform features for advanced data collection, and Spotlight configuration
Practice by Topic
Focus on specific areas to strengthen your weak points.
Practice questions coming soon
We're preparing CIS-PA practice questions. In the meantime:
Try CSA Practice QuestionsPrerequisites & Preparation
Recommended Prerequisites
- 1ServiceNow CSA certification
- 2Platform Analytics implementation experience
- 3Understanding of KPIs and metrics
Exam Format
- •Multiple choice and multiple select
- •Proctored online or at testing center
- •Results available immediately
- •Valid for current release (Zurich)
Interested in This Certification?
Practice questions are coming soon. In the meantime, explore our CSA materials.