CIS-HR - Certified Implementation Specialist - Human Resources
The CIS-HR certification validates your expertise in implementing ServiceNow HR Service Delivery applications, including employee service center, case management, and HR workflows.
Exam Domains
The CIS-HR exam covers these key areas. Master each domain to maximize your chances of passing.
HR System Architecture
ServiceNow HR plugins, HR table structure, and application scoping
Core HR Applications & Employee Center
Users, groups, skills, roles, assignment rules, HR services, catalog items, record producers, and Employee Center branding
HR Journeys & Lifecycle Events
Lifecycle events, journeys, activity sets, trigger conditions, activities, audience, and activity field mappings
Security & Data Protection
Platform security, role-based security, contextual security, delegated developer role, and HR data protection
Practice by Topic
Focus on specific areas to strengthen your weak points.
Practice questions coming soon
We're preparing CIS-HR practice questions. In the meantime:
Try CSA Practice QuestionsPrerequisites & Preparation
Recommended Prerequisites
- 1ServiceNow CSA certification
- 2HR Service Delivery implementation experience
- 3Understanding of HR processes
Exam Format
- •Multiple choice and multiple select
- •Proctored online or at testing center
- •Results available immediately
- •Valid for current release (Yokohama)
Interested in This Certification?
Practice questions are coming soon. In the meantime, explore our CSA materials.