Integration & REST APIs Questions
Build integrations using REST APIs, web services, and data import tools. Master inbound and outbound REST, Import Sets, and Transform Maps.
About Integration & REST APIs
ServiceNow provides comprehensive integration capabilities through REST APIs, SOAP web services, Import Sets, and Integration Hub. Developers can create Scripted REST APIs for inbound integrations, use RESTMessageV2 for outbound calls, and leverage Import Sets with Transform Maps for bulk data loading.
Why This Matters for Your Exam
Integration & REST APIs represent 15% of the CAD exam. Questions cover building REST integrations, creating Scripted REST APIs, configuring Import Sets and Transform Maps, and understanding authentication methods for web services.
Key Concepts to Master
Understand the difference between inbound and outbound integrations. Know how to create Scripted REST APIs with custom endpoints. Master RESTMessageV2 for outbound REST calls. Learn Import Sets and Transform Maps for data loading workflows.
Exam Tips
Know the difference between Table API (standard) and Scripted REST API (custom). Understand REST authentication methods (Basic, OAuth, mutual TLS). Remember that Import Sets create staging tables and Transform Maps define the mapping to target tables. Be familiar with coalesce fields for update-or-insert logic.
Practice Questions
13 questions availableWhat does the acronym REST stand for in the context of ServiceNow web services?
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Which HTTP method is used to perform a partial update of a resource when working with RESTful web services in ServiceNow?
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