Certification Comparison

CIS-SMvsCIS-EM

Compare ServiceNow Certified Implementation Specialist - Service Mapping and Certified Implementation Specialist - Event Management certifications to find the right path for your career.

CIS-SM

professional

Certified Implementation Specialist - Service Mapping

The CIS-SM certification validates your expertise in implementing ServiceNow Service Mapping for application dependency visualization, including service maps, patterns, and CI relationships.

IT Operations Management
View CIS-SM details →

CIS-EM

professional

Certified Implementation Specialist - Event Management

The CIS-EM certification validates your expertise in implementing ServiceNow Event Management, including event rules, alert management, and correlation.

IT Operations Management
View CIS-EM details →

Side-by-Side Comparison

Compare exam details, costs, and requirements.

ComparisonCIS-SMCIS-EM
Exam Questions6060
Duration90 minutes90 minutes
Passing Score70%70%
Exam Cost$315$315
LevelProfessionalProfessional
FormatMultiple choice and multiple selectMultiple choice and multiple select
ReleaseYokohamaYokohama
PrerequisitesServiceNow CSA certification, CIS-Discovery certification recommended, Service Mapping implementation experienceServiceNow CSA certification, Event Management implementation experience, Understanding of monitoring tools

Which Should You Choose?

Both certifications are at a similar level. Choose based on your job responsibilities, career goals, and the specific ServiceNow modules you work with most frequently.

Choose CIS-SM if:

  • You work primarily with it operations management functions
  • Your role requires certified implementation specialist - service mapping expertise
  • You want to demonstrate professional-level ServiceNow skills

Choose CIS-EM if:

  • You work primarily with it operations management functions
  • Your role requires certified implementation specialist - event management expertise
  • You want to demonstrate professional-level ServiceNow skills

Ready to Start Preparing?

Try our free practice questions to see which certification fits your current knowledge.