snready
Home→Practice Questions→CIS-SAM

CIS-SAM Practice Questions

Certified Implementation Specialist - Software Asset Management

100 practice questions across 5 topics • 15 free

Last reviewed:

Exam Overview

60
Exam Questions
90 min
Duration
Not published
Cut Score
$450
Exam Cost
100
Practice Questions
15
Free Questions

ServiceNow does not publish the cut score, and the official exam blueprint says it is not always 70%.

Practice Questions

100 questions from 5 topics
1
knowledge

What is the navigation path to access the Engineering license overview dashboard in the Software Asset Workspace?

ASoftware asset > License Management > Engineering overview
BSoftware asset > Software Asset Workspace > Software asset analytics > Engineering license overview
CEngineering > License overview > Dashboard
DSoftware Asset Workspace > Reports > Engineering licenses

👆 Click an option above to select your answer

2
understandingSelect all that apply

Which metrics are displayed in the Engineering license overview dashboard? (Choose two.)

ATotal spend and Potential savings
BHardware asset utilization
CTop denied products and Top denied users
DContract expiration dates

👆 Click an option above to select your answer

3
knowledge

In the Engineering license overview dashboard, what does the User session summary report display?

ANumber of active user accounts in the system
BDuration of time spent by users (idle vs active) on products
CUser login frequency over the past year
DTotal number of sessions per user per product

👆 Click an option above to select your answer

4
knowledge

Which table is populated when setting up Microsoft SCCM for Software Asset Management?

ASoftware Model [cmdb_sw_model]
BSoftware Installation [cmdb_sam_sw_install]
CDiscovery Model [cmdb_sam_sw_discovery_model]
DSoftware Entitlement [alm_entitlement]

👆 Click an option above to select your answer

5
knowledgeSelect all that apply

Which plugins must be activated to pull software usage data from Microsoft SCCM? (Choose two.)

AIntegration — Microsoft SCCM 2016 (com.snc.integration.sccm2016)
BIntegration — Microsoft SCCM 2016 Software Usage (com.snc.samp.usage_sccm_2016)
CSoftware Asset Management Core (com.snc.samp)
DService Graph Connector Analytics (com.snc.sg.analytics)

👆 Click an option above to select your answer

6
understanding

Which is NOT a supported publisher pack for Software Asset Management?

AAdobe (com.sn_samp_adobe)
BSalesforce (com.sn_samp_salesforce)
COracle (com.snc.samp.oracle)
DVMware (com.sn_samp_vmware)

👆 Click an option above to select your answer

7
knowledge

What are the three tiers of software reconciliation results in Software Asset Management?

AProduct Results, License Results, Installation Results
BProduct Results, Software Model Results, License Metric Results
CPublisher Results, Model Results, Entitlement Results
DDiscovery Results, Normalization Results, Compliance Results

👆 Click an option above to select your answer

8
understandingSelect all that apply

Which related lists appear on Product Results records after software reconciliation? (Choose three.)

ASoftware Model Results
BUnlicensed Installs
CDiscovery Models
DRemoval Candidates
ETransform Maps

👆 Click an option above to select your answer

9
knowledge

How often does software reconciliation run by default in Software Asset Management?

ADaily
BWeekly
CMonthly
DOn every discovery scan

👆 Click an option above to select your answer

10
knowledge

What is the navigation path to access removal candidates in the Software Asset Workspace?

ASoftware Asset Workspace > Reconciliation > Removal candidates
BSoftware Asset Workspace > License usage > Removal candidates tab
CSoftware Asset Workspace > Optimization > Candidates
DSoftware Asset Workspace > Reclamation > View candidates

👆 Click an option above to select your answer

11
understandingSelect all that apply

What are valid reasons for reclaiming software in Software Asset Management? (Choose three.)

ALow usage
BOptimization generated due to consolidation
CSoftware version is outdated
DOverlapping subscriptions
EDiscovery scan completed

👆 Click an option above to select your answer

12
understanding

When a user receives a software reclamation email and selects 'Yes' to keep the software, what happens to the removal candidate record?

AThe record moves to Close Complete state immediately
BThe record state changes to Awaiting Approval for assignment group review
CThe software is automatically removed
DThe record is deleted from the system

👆 Click an option above to select your answer

13
knowledge

What authentication method is used by the Anglepoint integration to access ServiceNow APIs?

ABasic authentication with username/password
BOAuth 2.0 tokens
CAPI key authentication
DSAML assertion

👆 Click an option above to select your answer

14
understandingSelect all that apply

Which APIs are used by the Anglepoint integration? (Choose two.)

ATransform API for processing installed IBM software information
BGet Entitlements API for retrieving IBM software entitlement information
CDiscovery API for scanning network devices
DCMDB Sync API for configuration item updates

👆 Click an option above to select your answer

15
understanding

How is the Over-licensed amount calculated for Microsoft 365 subscriptions?

ARights owned - Rights used
BRights available × Software entitlement unit cost
CTotal subscriptions - Active users
DLicense count × Per-user cost

👆 Click an option above to select your answer

Practice by Topic

Focus on specific areas to strengthen your weak points

SAM Overview & Fundamentals18 QData Integrity & Sources22 QSoftware Compliance Management22 QOperational Integration19 QExtending SAM19 Q

Exam Domains

Software Asset Core Overview & Fundamentals

14%

Software asset management basics, process architecture, and recommended practices

Data Integrity – Attributes and Sources for the Data

28%

Importing data, software discovery, normalization, and content services

Practical Management of Software Compliance

30%

Products and models, license metrics, entitlements, allocations, and software reconciliation

Operational Integration of Software Processes

13%

Contract and change management, service catalog, procurement, and software remediation

Extending SAM

15%

Software model lifecycle, retirement, installation optimization, reporting, and maintenance

More Study Resources

Explore additional materials to boost your exam preparation

Certification DetailsView Exam Prep