CIS-EM Exam Preparation
Certified Implementation Specialist - Event Management
Exam Details
Exam Blueprint
ServiceNow Official Exam Blueprint| Domain | Weight |
|---|---|
Alerts and Tasks
| 30% |
Event Configuration and Use
| 27% |
Event Sources
| 16% |
Architecture and Discovery
| 10% |
Metric Intelligence
| 10% |
Event Management Overview
| 7% |
Study Plan
Focus on high-weight topics first for maximum impact. Topics are ordered by exam weight.
Event Management Overview
0% weightITOM solution positioning, customer challenges, Event Management features, operator workspace, alert intelligence, dependency maps, and CSDM integration
Architecture and Discovery
0% weightDiscovery and MID server architecture, Event Management architecture, CMDB integration, monitoring process, and MID server validation
Event Configuration and Use
0% weightEvent processing, event rules, filters, thresholds, operator workspace, message keys, CI binding, connectors, and scripting with regex/JavaScript/PowerShell
Alerts and Tasks
0% weightAlert records, scheduled jobs, alert management rules, priority scores, incident creation, correlation rules, aggregation, and Service Operations Workspace
Event Sources
0% weightIdentifying event sources, push vs pull methods, inbound actions, monitoring connectors, and Agent Client Collector Monitoring
Metric Intelligence
0% weightMetric intelligence capabilities, metric sources, data pipeline, anomaly bounds and thresholds, and Service Operations integration
Required Courses
Official Now Learning courses that cover the exam content.
Course information coming soon. Visit the official exam page for the latest requirements.
Official Documentation
ServiceNow docs pages that map to the exam domains.
Documentation links coming soon. Visit docs.servicenow.com for the official documentation.
Prerequisites
- •ServiceNow CSA certification
- •Event Management implementation experience
- •Understanding of monitoring tools