Now Assist in Xanadu
20 documented changes · September 2024
Now Assist
Now Assist release notes Now Assist product enhancements and updates in the Xanadu release. Now Assist brings generative AI capabilities to the ServiceNow AI Platform. With Now Assist, you can improve the productivity and efficiency in your organization, deliver better self-service, recommend action
View in ServiceNow docs →Now Assist
Now Assist release notes Now Assist experience brings generative AI to your organization. You can improve productivity and efficiency by delivering better self-service, recommending actions, delivering answers, and providing your users with AI Search. Now Assist was enhanced and updated in the X
View in ServiceNow docs →Generative AI Controller
Generative AI Controller release notes Generative AI Controller application enables you to use generative AI capabilities with third-party large language models (LLM) providers on the ServiceNow AI Platform. You can reduce complexity and enhance the user experience in your organization by genera
View in ServiceNow docs →Now Assist AI agents
AI agents release notes AI agents application provides solutions that can perceive the environment, make decisions, and proactively take actions to achieve specific goals without need for constant human oversight. Now Assist AI agents is a new application in the Xanadu release.
View in ServiceNow docs →Now Assist in AI Search
Now Assist in AI Search release notes Now Assist in AI Search application combines the power of search with the Now LLM Service agentic AI model to provide actionable AI-generated or AI-selected answers in user searches. Now Assist in AI Search was enhanced and updated in the Xanadu release.
View in ServiceNow docs →Now Assist for Creator
Now Assist for Creator release notes Now Assist for Creator application includes generative AI skills that can make developing on the ServiceNow AI Platform more efficient. Now Assist for Creator was enhanced and updated in the Xanadu release. Now Assist for Creator highlights for the Xanadu rel
View in ServiceNow docs →Now Assist for Customer Service Management (CSM)
Now Assist for Customer Service Management (CSM) release notes Now Assist for CSM application brings generative AI to Customer Service Management. You can improve productivity and efficiency by delivering better self-service, recommending actions, and delivering answers. Now Assist for CSM was e
View in ServiceNow docs →Now Assist for Field Service Management (FSM)
Now Assist for Field Service Management (FSM) release notes Now Assist for FSM application brings generative AI to Field Service Management. Now Assist for FSM is a new application in the Xanadu release. Now Assist for FSM highlights for the Xanadu release
View in ServiceNow docs →Now Assist for Financial Services Operations (FSO)
Now Assist for Financial Services Operations (FSO) release notes Now Assist for Financial Services Operations (FSO) application brings generative AI to Financial Services Operations. By creating summaries of the card disputes and insurance claims from the case records, agents can quickly view th
View in ServiceNow docs →Now Assist for Enterprise Architecture (EA)
Now Assist for Enterprise Architecture (EA) release notes Now Assist for Enterprise Architecture (EA) application introduces generative AI skills into the Enterprise Architecture Workspace. You can summarize Architectural Decision Records (ADR) in the Enterprise Architecture Workspace. Now Assis
View in ServiceNow docs →Now Assist for Financial Services Operations (FSO)
Now Assist for Financial Services Operations (FSO) release notes Now Assist for Financial Services Operations (FSO) application brings generative AI to Financial Services Operations. By creating summaries of the card disputes and insurance claims from the case records, agents can quickly view th
View in ServiceNow docs →Now Assist for Hardware Asset Management (HAM)
Now Assist for Hardware Asset Management (HAM) release notes Now Assist for Hardware Asset Management (HAM) application brings agentic AI to Hardware Asset Management. Now Assist for Hardware Asset Management (HAM) is a new application in the Xanadu release. Now Assist for Hardware Asset Managem
View in ServiceNow docs →Now Assist for IT Operations Management (ITOM)
Now Assist for IT Operations Management (ITOM) release notes Now Assist for ITOM application brings generative AI to IT Operations Management. You can access alert simplifications created by Now Assist using generative AI in both Service Operations Workspace and Express List. Now Assist for ITOM
View in ServiceNow docs →AIOps LEAP
AIOps LEAP release notes AIOps LEAP application uses AI driven insights to create standard and dynamic playbooks for quick incident resolution management. AIOps LEAP is a new application in the Xanadu release. AIOps LEAP highlights for the Xanadu release
View in ServiceNow docs →Now Assist for IT Service Management (ITSM)
Now Assist for IT Service Management (ITSM) release notes Now Assist for IT Service Management (ITSM) application brings generative AI to IT Service Management. Now Assist for IT Service Management (ITSM) was enhanced and updated in the Xanadu release. Now Assist for IT Service Management (ITSM)
View in ServiceNow docs →Now Assist for Security Operations
Now Assist for Security Operations release notes Now Assist for Security Operations application permits security analysts to resolve security incidents faster with intelligent workflows and generative AI skills. Now Assist for Security Operations is a new application in the Xanadu release. Now A
View in ServiceNow docs →Now Assist for Strategic Portfolio Management (SPM)
Now Assist for Strategic Portfolio Management (SPM) release notes Now Assist for Strategic Portfolio Management (SPM) application introduces generative AI skills into Strategic Portfolio Management. You can summarize feedback or content in Docs, create stories for epics, generate concise project
View in ServiceNow docs →Now Assist for Source-to-Pay Operations
Now Assist for Source-to-Pay Operations release notes Now Assist for Source-to-Pay Operations application includes generative AI skills that can make developing on the ServiceNow AI Platform more efficient. Now Assist for Source-to-Pay Operations was enhanced and updated in the Xanadu release. N
View in ServiceNow docs →Now Assist for Telecommunications, Media and Technology (TMT)
Now Assist for Telecommunications, Media and Technology (TMT) release notes Now Assist for TMT application brings generative AI to Proactive Service Experience Workflows. Improve productivity and efficiency by delivering better self-service, recommending actions, and delivering answers. Now Assi
View in ServiceNow docs →Now Assist in Virtual Agent
Now Assist in Virtual Agent release notes Now Assist in Virtual Agent application uses generative AI skills in your conversational experiences. Now Assist in Virtual Agent uses large language models (LLMs) to create a natural-language conversational experience that can improve the success of you
View in ServiceNow docs →